How does sizing run?
Each listing will have it's own size description. Many items are unisex sized
What kind of shipping is offered?
- First class mail, Priority mail or UPS
What is TURNAROUND TIME and what does it mean?
Every item is made to order unless otherwise stated. It can take up to three weeks to start your order during busy times of year or after a big sale. I do my best to get EVERY order out as quickly as possible.
What is your return policy?
Due to the custom nature of our items, returns will only be accepted if there was an error on our part (wrong item sent, wrong size, defective) Returns are accepted only within 4 days of merchandise receipt date. Items MUST be received in the NEW, unworn, unwashed condition to qualify.
Where should I return my order?
Please email email@example.com for address information.
Once your item is received and inspected, we will send you an email to notify you that we have received your returned item.
Ladybug Tutus is not responsible for lost or stolen packages once tracking information reports delivered to address provided. Please contact your local USPS for help on recovery of packages.